Last updated: August 2026
1. Introduction
Ship Asaan Pvt. Ltd. (“we”, “our”, “us”) operates a logistics and courier aggregation platform that facilitates shipment bookings, deliveries, and Cash-on-Delivery (COD) settlements.
We are committed to protecting your personal data in accordance with applicable laws of Pakistan.
2. Information We Collect
We may collect the following data:
- Personal Information: Name, phone number, CNIC (if required), email
- Business Information: Company name, bank details (for COD settlements)
- Shipment Data: Sender/receiver name, address, phone number
- Payment Data: COD amounts, transaction records
- Technical Data: IP address, browser type, device info
3. How We Use Your Information
We use your data to:
- Process and deliver shipments
- Manage COD collections and settlements
- Provide customer support
- Improve platform performance
- Prevent fraud and misuse
- Marketing purposes
4. Data Sharing
We may share your data with:
- Courier partners (for delivery execution)
- Payment processors / banks
- Legal authorities (if required by law)
We do not sell your personal data.
5. Data Security
We implement reasonable safeguards to protect your data, including:
- Secure servers
- Restricted access
- Encrypted transactions (where applicable)
6. Data Retention
We retain data only as long as necessary for:
- Business operations
- Legal compliance
- Dispute resolution
7. Your Rights
You may request:
- Access to your data
- Correction of inaccurate data
- Account deletion (subject to legal obligations)
8. Cookies
We may use cookies to improve user experience and analytics.
9. Changes to Policy
We may update this policy at any time. Continued use of our platform means acceptance.
10. Contact Us
Privacy ke baare mein koi sawal ho to hum se raabta karein.